Betting is entertainment — not a solution to life's problems. At 11k, you are always in control. We are here to make sure the game stays fun, never a source of stress.
What Is Responsible Gaming?
Millions of people in Bangladesh enjoy the thrill of betting on cricket and football. You can experience that same excitement at 11k — as long as you always play within your means. Responsible gambling means treating betting as entertainment, not as a source of income or an emotional outlet.
Responsible gambling at 11k isn't just a policy — it's part of how we operate every day. Our system automatically detects unusual betting patterns and reaches out to you when needed. We're more than a platform; we're your partner in responsible betting.
Keep one simple rule in mind: never bet money you can't afford to lose. Responsible gambling means knowing your limits — and 11k is here to help you stick to them.
* Based on internal data from 2026
Protection Tools
These tools help keep your betting experience safe and enjoyable
Set your own daily, weekly, or monthly deposit limit — whatever works for you. Lowering a limit takes effect immediately, but increasing one requires a 24-hour waiting period. That's how we keep you protected.
Take a temporary break from betting to clear your head — anywhere from 1 day up to 6 months. You can still log in to your account during this time, but placing bets or making deposits will not be possible.
If you want to remove yourself from 11k entirely, choose Self-Exclusion. Options range from 6 months to permanent — once activated, reopening an account is made deliberately difficult.
Set how long you want to play each session. Once that time is up, the system will automatically log you out and allow you to log back in after 10 minutes.
Once you exceed your set loss limit, betting will be automatically stopped. This tool protects you from chasing losses in the heat of the moment.
Concerned about your betting? 11k's trained support team is available 24/7 to offer free, confidential advice — no one will know you reached out.
Log in to your 11k account as you normally would.
Go to the "Responsible Gaming" option in your profile menu.
Choose what suits you — a Deposit Limit, Cooling-Off period, or Self-Exclusion.
Once confirmed via OTP, the tool will activate instantly.
If you don't have an account, you can make a request directly via support chat.
Warning Signs
When these signs appear, betting is no longer entertainment — get help now.
"Chasing losses" — placing bigger bets after a loss — is the clearest warning sign of problem betting.
Using money meant for food, rent, or medicine to bet is an extremely dangerous warning sign.
Betting in secret is a sign that, deep down, you know something isn't right.
Feeling irritable or restless when you can't bet is a sign of addiction.
Betting at the cost of sleep or skipping work is harmful to your health.
Arguments or growing distance with family or friends over betting.
Please answer the following questions honestly. Your responses are completely confidential.
If any of the following have happened to you in the past 3 months, tick the box:
Our Commitment
We don't just talk the talk — responsible betting is built into everything we do
Date of birth is required at registration — accounts cannot be created for anyone under 18. If there is any doubt, a National ID (NID) may be requested. Age verification is our first and most fundamental step toward Responsible Gaming in Bangladesh.
11k's intelligent system automatically detects unusual betting patterns. If your bet sizes suddenly spike or you suffer repeated losses, the system activates and offers counselling.
11k regularly shares information on responsible betting. Our Betting Tips section covers not just strategies, but also budget management and mental well-being advice.
If a family member believes their loved one may be struggling, they can contact 11k support directly. We handle every case with complete confidentiality.
All games and betting markets on 11k are completely fair. We never encourage users to lose. Our business is built on your long-term trust.
Anyone on self-exclusion will not receive promotional messages. Once responsible gaming tools are active, bonus offer SMS notifications are switched off.
Learn More
Online betting has become part of everyday entertainment for many people in Bangladesh. Placing a wager during the Cricket World Cup, IPL, or BPL is an exciting experience for many. But when that excitement turns into impulse or addiction, it stops being entertainment.
Responsible gambling is a core commitment at 11k. We believe every bet should be a conscious decision — planned, not impulsive. That's why our platform offers tools designed to help you bet with awareness and control.
Remember — there are no guarantees in betting. The house edge always exists. Making a long-term profit from betting is not realistic — that's simply the nature of it. Only ever bet money you can afford to lose without it affecting your quality of life.
Your state of mind matters. Never place bets when you're feeling down, angry, or under the influence of alcohol — your judgement is compromised in those moments. 11k's cooling-off feature is there to protect you when you need it most.
A simple but powerful tip for responsible betting: keep a separate budget just for betting. At the start of each month, decide how much you're comfortable spending on entertainment — then stick to it. 11k's deposit limit tool makes this effortless.
If betting is starting to affect your life negatively — straining relationships, impacting your work, or hurting your finances — don't wait to get help. 11k's support team doesn't judge; they're here to help.
We commit that the 11k platform will never encourage anyone to bet beyond their means. Entertainment always comes first — business second.
Completely Confidential — No One Will Know
Frequently Asked Questions
Honest, straightforward answers to the most frequently asked questions.
Seeking help is not a weakness — it takes courage. We are here to support you.
11k is with you every step of the way with a full suite of responsible betting tools. Register today for a safer betting experience.